To support document updates due to expiration or address changes, Bybit provides self-update options based on your KYC level, allowing you to update your documents without resetting your existing KYC verification.

1. How to update your Proof of Identity (POI)

2. How to update your Proof of Address (POA)

How to Update Your Proof of Identity (POI)

Step 1: Hover your cursor over your profile icon and click on Account. Next, select Identity Verification page and tap Update Info.

Step 2: Select Proof of Identity.

Notes:

1. You cannot update your Proof of Address without completing the Advanced Verification.
2. You can update your name by tapping Update name if there are character recognition issues, an incorrect name order, or extra characters.

Step 3: Select the reason for updating your identity document. Read and acknowledge the disclaimer by ticking the checkbox, then tap Begin Process to proceed.

Step 4: Tap Confirm and follow the on-screen instructions to complete the verification process, including Security Authentication and Facial Verification.

Step 5: Submit your updated Proof of Identity by completing the Standard Verification process as usual.

How to Update Your Proof of Address (POA)

Step 1: Hover your cursor over your profile icon and click on Account. Next, select Identity Verification page and tap Update Info.

Step 2: Select Proof of Address.

Step 3: Choose the reason for updating your address document. Read and acknowledge the disclaimer by ticking the checkbox, then tap Confirm to proceed.

Step 4: Tap Confirm and follow the on-screen instructions to complete the verification process, including Security Authentication.

Step 5: Tap Next to submit your updated Proof of Address by completing the Advanced Verification process as usual.

Notes:

1. The update process takes approximately 15 minutes.
2. Please ensure all information and documents provided are accurate and valid to avoid verification delays.
3. You can only update your Proof of Address after completing your Advanced Verification.
4. After updating your Proof of Identity (POI) or Proof of Address (POA), you must wait 180 days before submitting another update request.